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Head of Circulation & Interlibrary Loan (Full-Time)

The Wallingford Public Library seeks a dynamic Head of Circulation & Interlibrary Loan to join our Management Team. The successful candidate will be passionate about continuous innovation, possess outstanding verbal and written communication skills, exhibit a strong commitment to excellent customer service, and be eager to lead a department that thrives on teamwork.

Position Definition:
Plans, organizes, and supervises the activities of the circulation department; leads the circulation team of 4 full-time and 20+ part-time staff members; serves as a role model for assisting library patrons in the use of library services, facilities, and equipment; interprets library policies for patrons; and coordinates activities with other department heads

Major Duties and Responsibilities:

Circulation of Library Materials

  • Supervises the circulation of the library’s print and non-print materials
  • Oversees the registration of new patrons to the library
  • Evaluates circulation operating procedures and makes adjustments to improve efficiency
  • Supervises the materials reserve processes
  • Supervises the procurement of interlibrary loans, using all available resources
  • Supervises the receipt and recording of overdue fees and oversees billing and collections operations
  • Maintains performance and repair of circulation equipment, including RFID-enabled self-checkout machines and an automated returns sorter
  • Oversees return of books and materials to shelves or storage locations
  • Performs routine circulation desk duties as necessary

Collection Development and Maintenance

  • Responsible for appearance and order of adult collection
  • Inspects damaged circulation materials, including books and equipment
  • Assists with selection of books and other materials for the Library’s collections, with particular emphasis on popular fiction

Personnel Supervision

  • Assigns work to circulation assistants, pages, and volunteers
  • Recommends employment, promotion, and retention of department staff members
  • Participates in regular evaluation of assigned employees
  • Provides training for department employees
  • Reviews and resolves personnel problems within department as possible

Information Services

  • Is a member of the information services team and provides reference and information services to the public, including evenings and weekends on rotation


  • Participates in the development of operating policies and procedures
  • Works with LION consortium staff and committees
  • Participates in the near-term and long-range planning of library services
  • Participates in library special projects as necessary
  • Maintains circulation data and prepares regular statistical reports for the Director
  • Reports work accomplished to Director
  • Strives to stay abreast of library technology trends, particularly as they pertain to circulation
  • May be responsible for building and personnel supervision in the absence of the Director, in accordance with the chain of responsibility

Note: The description is illustrative of tasks and responsibilities. It is not all-inclusive of every task or responsibility.

Qualifications Profile:

  • A Master's Degree in Library/Information Science and two years of increasingly responsible professional library work, preferably with experience in library circulation work
  • Ability to lead both within and across departments
  • Knowledge of supervisory methods, including delegating work, evaluating performance, and maintaining morale
  • Ability to relate effectively to library patrons and to co-workers
  • Ability to prepare clear and concise statistical and narrative reports
  • Expertise in and enthusiasm for technology
  • Experience with Innovative Interfaces/Sierra ILS a plus


  • Librarian III in 12 steps, depending on qualifications and experience (Range is $57,000-$74,000.)
  • 20 vacation days, 12 paid holidays, 2 personal days
  • Medical and dental insurance
  • Life insurance for employee
  • TIAA-CREF retirement plan
  • To apply: Send resume, cover letter, and three references to Jane Fisher, Library Director ( Applications accepted until the position is filled, but those received by Friday, October 31, 2014 will receive first consideration.

    The Wallingford Public Library is an equal opportunity employer and does not discriminate as to age, race, color, creed, marital status, national origin, sexual orientation, disability, or other protected status under state and federal laws.

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